Politica de confidențialitate

At Walldec, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other means. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of personal information from you, including but not limited to:

  1. Contact Information: Such as your name, email address, postal address, and phone number, which you provide when placing an order or contacting us via email or phone.

  2. Payment Information: In cases where you make purchases through our website, we may collect your payment card details. Please note that we do not store full payment card information on our servers.

  3. Usage Information: We may collect data on how you interact with our website, including the pages you visit, the products you view, and your IP address. This information helps us improve our services and user experience.

  4. Communication Data: This includes your preferences for receiving communications from us, such as newsletters or promotional emails.

How We Use Your Information

We use the personal information we collect for various purposes, including:

  1. Processing Orders: To fulfill your orders, process payments, and provide customer support.

  2. Communications: To respond to your inquiries, send order updates, and provide you with important information related to our products and services.

  3. Marketing: With your consent, we may send you promotional materials, newsletters, or special offers. You have the option to opt out of these communications at any time.

  4. Analytics: To analyze how users interact with our website, helping us improve our website's functionality and user experience.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  1. Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as processing payments, delivering orders, and analyzing website data. These service providers have access to your personal information as needed to perform their functions.

  2. Legal Compliance: We may disclose your information if required by law, to protect our legal rights, or in response to a court order.

Your Rights

You have the right to:

  1. Access, correct, or delete your personal information.

  2. Object to the processing of your personal information.

  3. Withdraw your consent at any time when we rely on your consent for data processing.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

Pecks Hill, Nazeing, Waltham Abbey EN9 2PA
+44 07876 744878
VAT ID: 13043382

We regularly review and update our Privacy Policy to ensure it remains compliant with applicable laws and reflects our current data practices. Any updates will be posted on this page.